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WHY IS FACILITY MANAGEMENT IMPORTANT?
Facility management affects the health, well-being and quality of life of much of the world’s societies and population through the services it manages and delivers. Facility management organizations and providers must communicate among themselves and with other parties using common principles, concepts and terms, including assessment and measurement of performance. ISO 41001 sets out the requirements to satisfy these needs.JOIN US
WHAT IS SPECIAL ABOUT ISO & STANDARDS?
ISO is an independent, non-governmental international organization with a membership of 164 national standards bodies. Through its members, it brings together experts to share knowledge and develop voluntary, consensus-based, market-relevant international standards that support innovation and provide solutions to global challenges. ISO publishes world-class specifications for products, services and systems to ensure quality, safety and efficiency.JOIN US
WHAT ARE MANAGEMENT SYSTEM STANDARDS?
ISO management system standards help organizations improve their performance by specifying repeatable steps that they must consciously implement to achieve their goals and objectives. They help to create an organizational culture that engages in a continuous cycle of self-evaluation, correction and improvement of processes and operations through management leadership and commitment, as well as heightened employee awareness.JOIN US
WHAT IS A FACILITY MANAGEMENT SYSTEM?
A Facility Management System is a set of policies, processes, practices and procedures used by an organization to ensure that it fulfils the tasks required to achieve its objectives. These cover many aspects of the organization’s operations, including financial success, safe operations, service quality, client relationships, legislative and regulatory conformance and worker management. The main functions of a management system are represented by the plan–do–check–act (PDCA) model.JOIN US
WHAT ARE THE BENEFITS OF A FACILITY MANAGEMENT SYSTEM?
Since management system standards are the result of consensus among international experts in your field, they reflect current best practice internationally. The benefits of a Facility Management System include more efficient use of resources and improved financial performance, more effective risk management and protection of people and the environment as well as increased capability to deliver consistent and improved services.JOIN US
WHAT IS AN AUDIT & WHY IS IT NECESSARY?
An audit is an objective examination of an organization’s practices and supporting documentation. In the case of a Facility Management System, it means demonstrating the effective and efficient delivery of FM to your client (known as the demand organization). This is achieved by outlining what you said you would do, what you actually did (supported by reasonable evidence) and noting any situation where it was not possible to do as you had planned and the actions you took instead.JOIN US
IS AUDITING & CERTIFICATION JUST FOR LARGE ORGANIZATIONS?
Not at all. If you are two or three people working in the FM department of a company that employs its own cleaning, maintenance and security personnel, you need a Facility Management System. If you are a service provider with two or more service contracts, you also need a Facility Management System. In both cases, it should be a formal arrangement implemented in conformity with ISO 41001, and subject to periodic audit, if it is to work for you and your client/customers.JOIN US
WHAT DOES CONFIRMATION OF CONFORMANCE MEAN?
With the assistance of FMS Audit, you are able to self-declare the conformity of your Facility Management System with ISO 41001 once you have determined that your internal policies, processes, practices and procedures are aligned with the standard’s requirements. You do this through an Internal Audit and Management Review which we assess. We then issue a Confirmation of Conformance unless corrective action is necessary, in which case we advise on any action to be taken before confirmation is issued.JOIN US
WHAT DOES FMS AUDIT PROVIDE?
FMS Audit provides an efficient, one-stop, competitive service that helps you establish, maintain, update and improve a Facility Management System to help run your organization. We provide you with a manual which is, in effect, a handbook that shows you what you are required to do to conform to ISO 41001 and the practices expected of your organization. The manual is written in plain language. Supporting procedures show you how to achieve the expected practices and indicate applicable forms for completion.JOIN US
HOW IS A FACILITY MANAGEMENT SYSTEM IMPLEMENTED?
Your Facility Management System Manual sets out the requirements, expected practices and procedures to manage your facility management. You will need to follow these practices and report on any issues, nonconformity and the need for corrective action in your Internal Audits and Management Reviews. Our FMS Audit Roadmap© shows how you can organize yourself in a logical, timely and cost-effective way in line with ISO 41001.JOIN US
WHY SHOULD YOU CHOOSE FMS AUDIT?
There are a few audit and certification bodies in the facility management space. What sets us apart is our knowledge of the facility management industry, which has enabled us to create a service that is tailored to your needs. How many times have you had to explain what facility management is? You won’t need to do that with us because of our knowledge of the industry and direct experience of developing facility management standards on an international and national basis.JOIN US
ARE THERE ANY HIDDEN COSTS?
None. Apart from our fixed fees, we need a little of your time. Since time is precious, we have designed our service to minimize the time you spend on your Facility Management System so you can maximize the time you spend on your business. Our simple, but effective, easy-to-complete forms help you to get started within minutes. When it comes to your internal audits (Gold & Platinum Memberships), you will find that just as easy. We know you don’t have time to waste on needless administration.JOIN US